HomeBooking terms and conditions

Booking terms and conditions

Gay Hotel & Bungalows resort in playa del ingles Gran Canaria: Aqua Beach Bungalows.

Hereby conditions and cancellation policy.The applied amounts en percentages are to be paid by the guest.
Special conditions are prior to the main cancellation conditions when applied.

PLEASE READ OUR BOOKING AND CANCELLATION CONDITIONS! RESERVATIONS INCLUDE ACCEPTANCE OF OUR BOOKING AND CANCELLATION CONDITIONS!

Flex Rate:

To secure your booking we need a valid credit card number and expiry date. At the time of confirming the reservations we charge a 30% deposit of the total cost of your accommodation. The balance would then be charged six weeks prior to arrival. Should the arrival day be less than 6 weeks away the full amount would be charged on confirmation.

Cancellation:

More than 30 days before arrival: deposit paid on booking

Between 30 and 22 days before arrival 50 %

Between 21 and 16 days before arrival 75 %

Between 15 and 0 days before arrival: 100 %

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Non Refundable

When booking done: 100.00% of the total reservation will be charged. If the credit card is denied customer will be notified giving within 25 hours to contact the hotel/resort with a valid credit card, if no response is received the reservation will be automatically canceled.

Payment conditions

Enjoy this special discount over the flexible rate by booking in advance. Non refundable. The total price of the reservation will be charged at the moment of the booking via the selected payment method.

Credit card guarantee conditions

Your reservation is 100% guaranteed.

Cancellation and modification conditions

This reservation cannot be modified, in the event of cancellation no refund will be made.

Specific conditions of sale and cancellation: 100% cancellation fees for this offer. Aqua Beach Bungalows reserves the right to authorize your card before arrival, the total price of the reservation will be charge anytime after your booking. (maximum 25 hrs)

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No exception to the cancellation costs will be granted. We advise you to take out a cancellation insurance. We highly recommend you to take out a cancellation insurance which also covers natural disasters, transport strikes etc.

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Flex Rate:

Change arrival date of a reservation: under conditions of availability.

- Reservation with arrival of 6 weeks or more: Charge 59,- € administration costs.

- Reservation less than 6 weeks before arrival will be considered as a cancellation, and will be treated according to the current conditions.

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Check-in-time after 19 hrs:

The reception is not open 24 hours. Therefore it´s obligatory - due to the booking conditions - to use our transfer service if you arrive after 19 hrs.

Outside the reception hours, between 19.00 and 08.30 hours. Reserving a bungalow is only possible in combination with a transfer.

The driver will hand you the key.

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* VERY IMPORTANT!! A RESERVATION IS NOT CONSIDERED ''CONFIRMED'' UNTIL PAYMENT HAS BEEN TAKEN *

We will always take care of your special preferences and / or requests. However, an application is no guarantee, this is subject to availability .. We never give any guarantees in advance for special room numbers ...

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Bungalow - Room -habitación - villa - zimmer - chambre

14:00 hrs.

Check-in time on the day of your arrival
De Check-in tijd op de dag van aankomst
Hora de llegada el día de su llegada
Check-in Zeit am Tag Ihrer Ankunft

11:00 hrs.

Check-out time on the day of your departure

Check-out Zeit am Tag Ihrer Abreise

De uit check tijd op de dag van vertrek

Hora de salida el día de su partida

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Nota: En el caso de que la empresa comunique la cancelación de la reserva por motivos de fuerza mayor, entendiendo por tales aquellas circunstancias ajenas a quien las invoca, anormales o imprevisibles, cuyas consecuencias no habrían podido evitarse a pesar de haber actuado con la diligencia debida, quedara anulada la reserva sin derecho a reclamación o compensación por parte del cliente. Dicho supuesto se deberá comunicar, si ello resulta posible, por el conducto utilizado para la confirmación de la reservation

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Conditions: Corona Voucher

valid for one (1) year and redeemable for a future stay, subject to hotel availability, through 07/05/2021.

- With the code you can make 1 reservation.

- You have to choose the same room type.

- If the new reservation is more expensive than the value of the voucher, you will pay the price difference.

- If the reservation of your new holiday becomes cheaper, we will not refund the difference.

- It cannot be cancelled or changed.

- Combination of cancellation confirmation for your insurance and a Voucher is of course not possible !

- If you have requested or received a cancellation confirmation, the right to this Voucher expires.

- The login code of the CoronaVoucher is valid until 30-04-2021 to make a new reservation online.

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The contents of this email and/or files attached to it are confidential/privileged and are for the sole use of the intended recipient(s). Its contents do not imply a compromise for Aqua Beach Bungalows, unless written consent is given by both parties. If you read this message and you are not the intended recipient, employee or agent in charge of delivering the said message to its intended recipient, or if you have received this message by mistake, we inform you that any unauthorized dissemination, disclosure or distribution of this email is strictly prohibited and may be illegal. If you are not the intended recipient, please notify us immediately and return the original message to the address mentioned above.

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In compliance with the provisions of both the Law on Information Society Services and Email Messages and the Organic Law on Data Protection, we inform you that your email address is incorporated in an automated database with the aim of maintaining professional and/or commercial relationships. If you so wish, you can exercise your right to access, edit, delete and cancel your data, or if you do not longer wish to receive emails of a commercial nature, either by writing to Aqua Beach Bungalows - YorinHotels sl REF: Protección de Datos, domiciled in Subida Calle Irlanda 9 Playa del Ingles or by email to info@aquabeachbungalows.com.